Wednesday, June 27, 2018, 2:00 p.m. to 3:00 p.m. ET.
Relationship-Centered Communication | View Recording
Presenter: Laura Cooley, PhD
Biography: Dr. Cooley is the senior director of education and outreach at the Academy of Communication in Healthcare in Lexington, Kentucky.
- Increase understanding of how to engage patients in their plan of care.
- Review the fundamentals of relationship-centered care.
- Learn the ART of relationship-centered communication.