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Patient Engagement


Mental Health Toolkit

This toolkit can be used by any renal professional including the ESRD Networks, dialysis providers, and transplant programs. It was developed in conjunction with input and feedback from ESRD Network professionals and patient subject matter experts. The hope is that by informing themselves, sharing the resources, and managing their own well-being they can make a difference in the lives of the ESRD patients and families they serve. It is not intended to be given directly to patients, but instead by professionals to use in their work. 

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Dialysis Staff - Managing Retaliation

This document provides tips for dialysis staff members to lessen patient fears of retaliation.

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Decreasing Dialysis Patient-Provider Conflict (DPC) Toolkit

This DPC toolkit contains multiple resources that will help train your staff to more effectively cope with conflict, identify the root causes of conflict in an effort to prevent future conflict, and to help them grow professionally in their ability to understand conflict. Resources include, the DPC Provider Manual, the Building Bridges poster, a DPC Cultural Awareness Tips document, and more.

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